BIVA PRIVACY POLICY

1. INTRODUCTION

Welcome to Biva ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Biva (the "App"). This policy applies to all users who are 18 years of age or older.

2. INFORMATION WE COLLECT

2.1 Personal Information

• Account Information: Username, email address, profile picture
• Profile Data: Bio, fitness preferences, location (if provided)
• Communication Data: Messages, posts, comments, and other user-generated content

2.2 Usage Information

• App Activity: Features used, time spent, interactions with content
• Device Information: Device type, operating system, unique device identifiers
• Log Data: IP address, access times, app crashes, performance data

2.3 Camera and Photo Library Access

We request access to your device's camera and photo library to enable you to:

• Upload profile pictures
• Share fitness-related photos and videos in posts
• Send images in chat conversations

2.4 Microphone Access

We request access to your device's microphone to enable you to:

• Record audio messages in chat conversations
• Create video content with audio for posts
• Participate in voice communications within the app

Note: You can deny these permissions, but some features may not function properly. Audio data is processed locally on your device and transmitted only when you choose to send messages or content.

3. USER-GENERATED CONTENT (UGC)

3.1 Content Guidelines

Biva is a fitness community platform where users can share content. We strictly prohibit the following types of content:

• Adult/Sexual Content: Pornography, sexually explicit material, or nudity
• Disturbing Content: Graphic violence, self-harm, or content designed to shock or disgust
• Gambling: Promotion of gambling activities or betting
• Illegal Substances: Content promoting drugs, illegal substances, or substance abuse
• Political Content: Political propaganda, extremist views, or divisive political content
• Discrimination: Content that discriminates based on race, gender, religion, sexual orientation, or other protected characteristics
• Harassment: Bullying, threats, or targeted harassment of individuals
• Misinformation: False health claims or dangerous fitness advice

3.2 Content Moderation

We employ multiple methods to ensure content compliance:

• Reporting System: Users can report inappropriate content
• Blocking Feature: Users can block other users who violate guidelines
• Automated Detection: We use automated systems to detect prohibited content
• Manual Review: Our team reviews reported content and takes appropriate action

3.3 Content Ownership and License

You retain ownership of your content but grant us a license to use, display, and distribute it within the App. We may remove content that violates our guidelines without notice.

4. IN-APP PURCHASES

4.1 Virtual Currency

Biva offers virtual coins for purchase that can be used to:

• Book premium fitness classes
• Access exclusive content
• Purchase virtual gifts or features

4.2 Payment Processing

All purchases are processed through Apple's App Store. We do not store your payment information. Apple's privacy policy and terms apply to all transactions.

4.3 Purchase Data

We collect information about your purchases including:

• Purchase history and amounts
• Virtual currency balance
• Transaction timestamps
• Refund requests and status

5. HOW WE USE YOUR INFORMATION

• Service Provision: To provide and maintain the App's functionality
• Communication: To send notifications, updates, and respond to inquiries
• Personalization: To customize your experience and recommend relevant content
• Safety: To detect and prevent fraud, abuse, and violations of our terms
• Analytics: To understand usage patterns and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights

6. INFORMATION SHARING

6.1 With Other Users

Your profile information and posts are visible to other users as part of the social features.

6.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating the App.

6.3 Legal Requirements

We may disclose information if required by law or to protect our rights and safety.

6.4 Business Transfers

In case of merger, acquisition, or sale, your information may be transferred to the new entity.

7. GDPR COMPLIANCE (EU USERS)

7.1 Legal Basis for Processing

• Consent: For marketing communications and optional features
• Contract: To provide the services you've requested
• Legitimate Interest: For analytics, security, and service improvement
• Legal Obligation: To comply with applicable laws

7.2 Your Rights Under GDPR

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interest
• Withdraw Consent: Withdraw consent for consent-based processing

7.3 Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Account data is typically deleted within 30 days of account closure.

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

9. CHILDREN'S PRIVACY

Biva is intended for users 18 years and older. We do not knowingly collect information from individuals under 18. If we become aware that we have collected information from someone under 18, we will delete it immediately.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by the European Commission.

11. COOKIES AND TRACKING

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze app usage and performance
• Provide personalized content and features

12. YOUR CHOICES AND CONTROLS

• Account Settings: Update your profile and privacy settings
• Notifications: Control what notifications you receive
• Data Access: Request a copy of your data
• Account Deletion: Delete your account and associated data

13. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last Updated" date. Your continued use of the App after changes constitutes acceptance of the updated policy.

14. CONTACT US

This Privacy Policy is effective as of the date listed above and applies to all users of the Biva mobile application.